CUSTOMER SERVICE & CONTACT INFO

Cyber Island Shops, Inc. is a leading operator of distinctive on-line specialty shops, offering thousands of unique products for specific lifestyles and areas of interest.  Our portfolio of web stores includes: NauticalSupplyShop.com, IslandWeddingShop.com, CoastalDecorShop.com, SandTrapGifts.com, PubSignShop.com and  FairytaleWeddingShop.com.  The following Customer Service and Frequently Asked Questions apply to all of our web stores.

Customer Service Information
You can reach our customer service via:
Email: CustomerService@CyberIslandShops.com
Toll Free Telephone: 1-888-974-3557
Local Phone: 407-566-9885
Hours: Monday - Friday 10am to 5pm EST.
Mail: 52 Riley Road, Ste. 380, Celebration, FL 34747

Suggestions & Feedback - feedback@CyberIslandShops.com
How can we improve CyberIslandShops.com?  From day one, we have based our business on listening to customer needs.     

Cyber-Island News
Join our newsletter group for discounts, special offers and interesting articles.  You can specify any or all of our website brands.  Join Here Now!

Press
We love to talk about our sites! For press inquiries please contact David Myers at toll free 1-888-974-3557 or email david@cyberislandshops.com.

Frequently Asked Questions:

What is your privacy policy?
Our privacy policy which applies to all of our sites is available here. 

What is your product guarantee & return policy?
Our product guarantee & return policy which applies to all the products sold on any of our sites is available here.  


Do you have a physical - traditional retail store location?
* While Cyber Island Shops, Inc. was born from a traditional retail store operation, it no longer operates any physical retail store locations.  Our sales office is located in Orlando, Florida, but is not open to the public.

Do you wholesale?
* Cyber Island Shops is strictly a retail operations but we offer discounted pricing on volume orders.  Please contact us at customerservice@cyberislandshops.com and let us know what items and the quantity you are interested in.

How do I place an order through the mail?
* For U.S. orders, please call us at toll free 1-888-974-3557 and we will take your order and provide you with an invoice number and order total.  You may then mail in your check to Cyber Island Shops, Inc., 52 Riley Road, Ste. 380, Celebration, FL 34747.  Upon receipt of your check, we will ship your order.  International customers, please email customerservice@cyberislandshops.com.

What are your shipping procedures?
Our shipping policy which applies to all of our sites is available here.

How do I contact your buyers?
* If you are interested in showing us merchandise for consideration for our website, please contact David Myers at David@cyberislandshops.com.  

You may also send samples and literature to our main office:
David Myers
Cyber Island Shops, Inc. 
52 Riley Road, Ste. 380, Celebration, FL 34747  USA  

We will request the following if your items are selected for inclusion on our sites:
1. Spreadsheet with your item number, price and product description.
2. Image disk with 72 dpi or higher images of your products

Please Note:
1. If you are selling this item on your retail website, your wholesale price to us cannot be more than half of your retail price.
2. A Manufacturers Minimum Advertised Price Policy is preferred but not required.